The User, except for companies and institutions to which the return policy does not apply, has, in accordance with the Swedish consumer protection legislation, the right to return or exchange a product within fourteen (14) days after delivery to the User has been made. The policy does not apply to products which are produced on order (i.e. items that are not available in stock) or altered according to the Users wishes. The User has a right to return a product if all of the following is true:
1. The order has been cancelled according to the Terms by notifying the Provider within fourteen (14) days after the delivery, and
2. The product has not been used, and
3. The product and all its parts are in the same condition as when the User received it, and
4. The product and all its parts have been repackaged in the original package or equivalent.
The products must be returned immediately after the cancellation of the order. During the return delivery the User is responsible for any eventual loss or damages to the returned products